Review the event
The event brings together the driver, vehicle, camera preview, time, and location so the manager can review the context.
Product design & development
Fleet management
and driver coaching
I created a working mobile application that connects fleet awareness, safety event review, and coaching follow-up. It is grounded in a decade of user research, field testing, and direct customer input.
- Application
- Working experience with a simulated middle and back end.
- Customer showcase
- Presented at the company’s primary customer conference.
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The research foundation
A decade of learning,
applied to a working product.
The product draws on accumulated user research, field testing, and direct customer input. That understanding informs the experience across fleet monitoring, evidence review, and manager-controlled follow-up.
For a fleet coach or manager, the work is connected: know where vehicles are, understand what happened, decide what needs attention, and coordinate a response.
Inside the application
From a safety event
to a coaching task.
A mobile-phone-use event shows how the manager moves from reviewing evidence to approving and organizing follow-up.
Approve a response
The application suggests a coaching task and explains its urgency. The manager chooses whether to add it to Coordinators.
Organize the work
The approved task is routed to Risk Analyst and appears in the task queue with an option to schedule a coaching session.
Coordination & control
Defined responsibilities.
Explicit delegation.
The product explores an AI-assisted interaction model: recommendations appear in the context of a fleet event, move into an owned task, and remain subject to manager approval and delegation settings.
Work organized by responsibility
Risk Analyst brings together driver and vehicle safety tasks. Maintenance Coordinator, Fleet Strategist, and Campaign Builder extend the model to other fleet responsibilities.
Managers choose what to delegate
The interface separates reviewing individual tasks from enabling ongoing delegation. Managers can enable fatigue response while leaving phone-use coaching and harsh-braking workflows disabled.
Product overview
A three-page PDF covers the research foundation, the alert-to-task workflow, and manager controls, with screenshots from the application.